We all do plenty of online shopping nowadays. It is a billion-dollar industry. Its gonna be a whole lot bigger, as covid19 is preventing all of us to do outdoor shopping. And with more crowd, there will be more cybercrimes.
I know this should not stop you to grab those lightning deals which are only available online. I will share some basic guidelines by which you can shop smartly. You just need to follow some practical points.
1. Pay with Credit Lines like Flipkart Pay Later
There are many e-commerce websites providing credit lines for easy checkouts, Like Flipkart providing its credit line called Flipkart pay later. It can also be used on Myntra, an e-commerce website owned by Flipkart. Companies introduce these lines to avoid inconvenience during the checkout process. Many people avoid these types of credits.
But I will highly recommend these types of credits as first of all, it provides you time to do payments at zero additional charges. And the biggest advantage which I like about this payment method is easy refunds. Flipkart provides refunds as soon as your return item is picked up from your location. You can check here how much credit limit you are eligible for [Flipkart Pay Later]. The most common complaints filed in consumer court is not getting refund/replacement.
NOTE- Always read credit lines terms & conditions before use.
2. Film It! While Unboxing
With more rush, comes more mistakes. As some websites do no offer easy returns, even big e-commerce companies like Flipkart, Amazon nowadays is not offering returns on plenty of items.
So to be on the safer side, you should always make a film while unboxing any online shopped product, so as a proof you can raise an issue to return the product to the seller.
3. Check Seller Reviews
All e-commerce websites consist of many sellers. Check seller reviews before putting in your credit card details. Google and Yelp are full of retailer reviews.
Many fraud retailers put a huge price slash to entice customers. And provide duplicate products like first copies. In today’s market, there are more copies available than the original product.
According to reports, In 2020 there is a drastic rise in non-delivery/non-payment cases.
4. Bad reviews are always Honest
When we do like something on the internet, our minds directly read positive reviews about the product. People, most of the time post good reviews directly after receiving the order and we don’t know how legit those customer reviews are.
Mostly people post bad reviews after founding out about the limitations of the product, which can mostly be found when using that product.
So I would highly recommend you to read the bad reviews also. And here I am not asking you to ignore the good reviews as they also contain very good info about the product.
5. Do Authenticity checks on Brand’s Official Website
As I have told you earlier about the duplicacy issue. Many brands provide authenticity checks to overcome this problem. You can easily confirm an authentic product by visiting the brand’s website. Moreover, the seller plays an important role when it comes to original or duplicates.
You can easily overpower this issue by selecting authorized sellers for specific products
6. Checkout Youtube Reviews
We all love watching videos. In this youtube era, with millions of youtube creators out there, almost every product review is on youtube. And reviews in video form are very easy and clear to follow.
Many of them put reviews after using it themselves for some time, which can help you a lot to see through all the pros and cons of the specific product.
Some YouTube channels I would recommend to you:
- Electronics – Marques Brownlee, Technical Guruji, Geeky Ranjit
- Auto – Gagan Choudhary, Gaadiwaadi.com, PowerDrift
- Clothing – Aashna Shroff, BeerBiceps, Alex Costa
Know Your Rights
There are rights and regulations provided by the government for e-commerce frauds. As talking about India there is no regulation for e-commerce specifically, But Consumer Protection Act also applies to e-commerce.
What laws govern e-commerce?
- Consumer Protection Act, 1986
- Information Technology Amendment Act, 2008
- Different regulations laid down by regulatory bodies like RBI, IMA, depending upon the product and services sold.